"Second-tier management is concerned about losing their secured information and the ability to position information in the best possible light. Once BI is in place, people can get concerned and reveal hidden agendas. There are no more secrets. The right people have access to what they need."
Herkenbaar lijkt me. Over de komende ontwikkelingen kan ook geen misverstand bestaan:
"BPM is the next big thing. It's sort of what BI is growing up to become. Data quality matters, it's tied to operational planning."
Er staan nog een paar aardige quotes in het interview.
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